Off-Hours Lead Response System
A GoHighLevel + n8n workflow that responds to after-hours leads instantly — cutting response time from 4 hours to under 2 minutes.
GoHighLeveln8nTwilioSlack
<2 min
Response time
4 hours
Previously
24/7
Coverage
The Problem
Leads arriving outside business hours waited hours for a first response, and by then many had gone cold or moved on to a competitor.
The Solution
- New contacts trigger a business-hours check in GoHighLevel + n8n.
- Off-hours leads immediately get a voicemail drop, an SMS, and two follow-up emails, all logged to Google Sheets.
- The team receives an 8:50am Slack summary of everything captured overnight.
Results
- Response time cut from 4 hours to under 2 minutes.
- Zero after-hours leads dropped or forgotten.
- Full overnight visibility via the morning Slack digest.
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